Error: Scan Mode is not Selected (CaptureOnTouch)

Article ID: ART169351 | Date published: 01/12/2018 | Date last updated: 01/12/2018


The error "Scan mode is not selected" while using CaptureOnTouch indicates that when you attempted to scan, the Document Type was not selected first (Step 1).


To correct this error, follow these steps to scan using CaptureOnTouch (v3 or v4):

1. Select the Document.

2. Select your output.

3. Select the green "SCAN" button to initiate the scan sequence.

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