Replacing the Ink Tank CX G2400

Article ID: ART169490 | Date published: 01/30/2018 | Date last updated: 03/15/2018
 

Description

Maintenance

Solution

Replacing the Ink Tank

  Caution

  • For safety, keep ink tanks out of the reach of children.
     
  • If a child licks or swallows ink by mistake, consult a physician immediately.

Important

  • Use of ink which is not genuine could result in a reduction in print quality or a printer failure.
     
  • Fixing a printer failure resulting from use of an ink tank which is not genuine should be paid for even within the maintenance contract period or warranty period.
     
  • Replace each ink tank as quickly as possible. Do not leave the printer for a long period with any ink tank removed.
     
  • Do not store ink tanks in high temperature areas.
     
  • Store ink tanks in a place not subjected to direct sunlight.
     
  • In order to keep high quality, install each ink tank in the printer before expiration of the “installation deadline” indicated on the shipping box. In addition, it is recommended that the ink tank be used up within six months once it is unpacked.

Note

  • Inks other than black ink may be used when characters represented only in black are printed or black-and-white prints are made. Cleaning performed to maintain the printer consumes all color inks. When a tank is out of ink, replace it with a new one as soon as possible.

 
  1. Confirm the ink tank which is out of ink.
     
    • The Ink lamp lights up when the corresponding ink tank is out of ink.


       
    • An error message “XXXX ink empty” appears on the status monitor.


       
    • (XXXX: Black, Cyan, Magenta, or Yellow)
       
  2. Open the ink tank cover.


     
  3. Remove the empty ink tank.
     
    • Push the ink tank lock knob (A) and raise the ink tank to remove it.


       
    • Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.

    IMPORTANT

    • Handle the ink tank carefully so that your clothes and the area around the printer are not stained with ink.
       
    • Dispose the used ink tank according local laws and regulations.

       
  4. Have the ink tank ready.
     
    1. Take out a new ink tank from the plastic bag.


       
    2. Remove the orange protective cap as shown in the figure.
       
      • Remove the protective cap while holding it as shown so that your fingers are not stained with ink.


         
      • Dispose the removed protective cap according to the local laws and regulations.

    IMPORTANT

    • Do not press on the sides of the ink tank. Ink could leak.


       
    • Do not touch the ink tank contacts. The printer could fail in operation/ printing.
       
    • Do not touch the ink supply opening. Ink could not be supplied properly.


       
    • Do not shake the ink tank with the ink supply opening down. Ink leaking from the ink supply opening could stain your clothes or the area around the printer.


       
    • Be careful not to stain your clothes or the area around the printer with the ink remaining on the removed protective cap.

       
  5. Install the ink tank in the printer.
     
    1. Insert the ink tank in the slot in the printer with the ink supply opening down.




      Before installing each ink tank, confirm the ink color according to the label.
       
    2. Press on the top of the ink tank until the ink tank clicks.

      IMPORTANT

      • Install the ink tank at correct position according to the label. If any ink tank is installed at a wrong position, the printer cannot print. In addition, ink colors could be mixed, resulting in a printing failure.
         
      • If any one of the ink tanks is not installed, the printer cannot print. Be sure to install all ink tanks.

         
  6. Close the ink tank cover.


     

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