Using the Status Monitor CX-G2400

Article ID: ART169492 | Date published: 01/30/2018 | Date last updated: 03/15/2018
 

Description

Check the current status of the printer

Solution


Checking Printer Status

The status monitor allows you to check the current status of the printer



The printer status will be displayed using one of the following images.



Displayed when the printer is in normal status. (Background is blue). The printer is online and ready to print.

 



Displayed when the printer is offline. (Background is gray)






Displayed when a warning has been issued. (Background is yellow)
A warning message is displayed with the printer status, printing can be completed
when a warning is issued. Troubleshoot the problem as required.








Displayed when an error has been issued. (Background is red)
An error message is displayed with the printer status, printing cannot be completed
when an error is issued. Troubleshoot the problem as required.


Note
  • The status monitor allows you to check the current status of the printer, print status, ink information, and maintenance cartridge information.
     
  • Cancelling Printing
    To cancel printing, click [Cancel Print Job] on the status monitor.
    Printing is canceled, and the currently printing job and the jobs that are under processing or receiving in the
    printer are also abandoned, along with all print data in process in the computer.

     
  • Viewing the Status Information
    The Status Information indicates the status of the printer by displaying the following four icons and messages.

     Information


     Warning message

     Operator Call Error message


     Service Call Error message


How to Start and Display the Status Monitor

  1. Open the Start menu and select the desired start option.
     
    1. Select one of the following.

      [Start During Printing]
      The Status Monitor automatically starts when a print job starts. (This is the default setting.)

      [Start With Windows]
      The Status Monitor starts when Windows starts.




      A dot symbol   marks the currently selected item.

       
  2. Open the View menu and select the desired option.

     
    1. Select one of the following.

      [Start With Popup]
      Open and display the Status Monitor window. (This is the default setting.)

      [Minimize at Start]
      Minimize and store the open Status Monitor window on the taskbar.

      [Start at Task Tray]
      Create an icon for the open Status Monitor window and stores the icon in the task tray.




      A dot symbol ​  marks the currently selected item.

NOTE

  • To start the status monitor, click [Start Status Monitor] on the [Utility] tab.
     
  • When an error occurs, the status monitor pops up automatically.
     
  • To display the window always on the top, click [Always Show On Top] to attach the checkmark at the beginning of the name of this selection. The Status Monitor will appear semi-transparent on the screen.

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