Reconnect Your Printer to a Wireless Network (macOS)

Article ID: ART169497 | Date published: 02/06/2018 | Date last updated: 04/13/2023


This article explains how you can use the Wi-Fi Connection Assistant on a Mac to reconnect your printer to a wireless network. If you have changed your wireless router, or if you have changed your network name (SSID) or password, you will need to reconnect the printer to your network.


Before Starting

This article assumes that you have already downloaded and installed Wi-Fi Connection Assistant. If you don't have this on your computer, it can be downloaded from here.
After downloading this file, open it, then open the Setup program. Follow all on-screen instructions to complete the installation.

Steps to Reconfigure

If you have had a change in your network's settings (new network password, SSID, or a new router), you can use the Wi-Fi Connection Assistant to re-establish network connectivity for your printer.  To do this, follow the steps below.

 This process assumes that your printer is present in the printer list on your computer.  If your printer is not listed, the Wi-Fi Connection Assistant will indicate that the printer is not available from the computer.

  1. In Finder, click Go, then Applications.

  2. Open the Canon Utilities folder.

  3. Open the Wi-Fi Connection Assistant folder.

  4. Double click the Wi-Fi Connection Assistant icon to launch the program.

    Double-click the Wi-Fi Connection Assistant icon (outlined in red)

  5. You will be prompted to enter your account name and password for your computer.  Enter this information and click Install Helper.

    Enter your computer's password and click Install Helper (outlined in red)

  6. The IJ Network Device Utility will indicate that it is diagnosing the computer's network settings.

    Diagnosing the computer's network settings

    The Wi-Fi Connection Assistant will request permission to access the information for your network stored in your keychain.  Click Allow.

    Click Allow (outlined in red) to proceed

  7. The Wi-Fi Connection Assistant will attempt to communicate with the printer.

    Communicating with the printer

    After a few moments, the Select Printer to Be Repaired screen will appear.

    Select your printer and click Next (outlined in red)

    Your printer will appear in this list.  Select it by placing a check in the box for your printer.  Then, click Next.

     If you're using a different wireless router than the one the printer was initially connected to, you'll see a prompt similar to this one. Click Next to proceed.

    The computer and printer show that they're on different networks. Click Next (outlined in red) to proceed

  8. The Easy Wireless Connect screen will appear. Click Yes or No, depending on if your printer has a Wireless Connect button. In this example, the printer has this button, so Yes is selected.

    Click Yes, then Next (both outlined in red) if your printer has an Easy Wireless Connect button

  9. Press and hold the Wireless Connect button on your printer for 3 seconds.

    Press and hold the Wireless Connect button for 3 seconds

  10. The computer will temporarily disconnect from your wireless router.  It will then connect to the printer and send it the information to connect to the router.

    Setting up Easy Wireless Connect

    After the computer has sent the network information over to the printer, it will reconnect to the router.  The computer will then attempt to communicate with the printer.

    Communicating with the printer

  11. The Wi-Fi Connection Assistant will inform you that the communication between the computer and printer is confirmed.  If you want to print a test page to confirm functionality, click Test Print.

    Click Test Print (outlined in red), or Exit (outlined in red)

    Click Exit to end.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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