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Cleaning the Pad in the Cassette - iP7220

Article ID: ART169749 | Date published: 03/23/2018 | Date last updated: 04/30/2019
 

Description

If two or more sheets of paper are ejected from your PIXMA iP7220 when printing, the pad in the cassettes may need to be cleaned.

 

Solution

If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette.

 

You need to prepare: cotton swab

  1. Pull out the cassette (upper) or cassette (lower) from the printer, then remove all the paper.

  1. Clean the pad (A) sideways with a moistened cotton swab.

 Important

 After cleaning the smeared pad, dry it completely.


For the cassette (upper):



 

For the cassette (lower):


 

If the problem is not resolved, service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
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