Check usable paper, and replace with appropriate paper. Also, specify the paper size and type settings properly. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the machine installed in an environment where the temperature changes rapidly and drastically?
When the temperature changes rapidly in the environment where the machine is installed, condensation occurs, which may cause fading or bleeding in images and text. If <Control Condensation> is set to <On>, condensation inside the machine will be removed. Condensation removal may be performed automatically due to temperature change. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
IMPORTANT
While condensation removal is being performed, printing may not be performed properly and blank paper may be output.
If you set to <On>, you need to keep the machine turned ON to maintain the effect of condensation removal.
Are the printouts faded when you print on envelopes?
Printouts may be faded when you print on envelopes with rough surfaces. Setting <Rough Surface Envelope Mode> to <On> may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
NOTE
If you set <Rough Surface Envelope Mode> to <On>
The <Paper Curl Correction> setting will be disabled.
The printing speed may be slower.
Is the amount remaining in toner cartridge running low?
Check how much the amount remaining in toner cartridges is left, and replace the toner cartridges as necessary.
Regardless of the displayed toner level, the toner cartridge may have reached the end of its lifetime due to the machine's environmental conditions and the deteriorated materials in the cartridge. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
