1. Tap paper settings display area on Home screen of touch screen.

   
   
   Note

   • If the Home screen does not appear, tap the Home button.

2. Tap area.

3. Tap Load paper. or Replace paper, check message that appears, and then tap Yes.
   
   Note

   • If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 1 (Upper), a message is shown requesting you to remove it.

     After following the instructions on the screen to remove the paper, redo the operation.

   • If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a message asking you whether or not to change paper is displayed.

     Tap Replace paper, remove the paper, and go to the next step.

4. Open top cover and lift output guide.

        
5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load.

Caution

• Be careful not to drop the roll and hurt yourself when loading it.
• Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper.
   

Important

• If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper into the roll holder slot.
• If you load the paper into the roll holder slot with the leading edge secured, only part of the roll paper is fed to the paper feed slot, resulting in damage to the roll paper.

Note

•   For the procedure for attaching the roll paper to the Roll Holder, see "Loading Rolls on the Roll Holder."
   

6. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly beneath it, and feed roll paper until you hear a sound.

   

Important

• If the roll paper has become unwound, remove the slack before loading the roll paper.
• When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.

• Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.

• If the paper is wrinkled or warped, straighten it out before loading it.

• Load the roll so that there is no gap between the right edge of the paper and the Roll Holder.

  

   

• Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention setting to Release on the touch screen. Lift the release lever, advance the roll paper until its leading edge appears on platen, lower the release lever, and then proceed to the next step. However, if Paper retention setting is set to Release, automatic switching of the upper and lower rolls is not possible.

7. Lower output guide.

   

8. Close top cover.

   

9. Tap Start feeding.

   The paper is now advanced.

10. Once paper feeding starts, you will need to do the following, based on the Manage remaining roll amount setting and the barcode printed on rolls.  (See "Keeping Track of the Amount of Roll Paper Left.")
    
    
    
    Important

• Cut the edge of the roll using the Cut paper function if the edge is creased or soiled.  

Loading Rolls on the Roll Holder

Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper.

Caution

• Set the roll on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may cause injury.

Important

• When handling the roll, be careful not to soil the printing surface. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.

• Cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it may cause feeding problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll.

  

   

• Align the edges of the paper on both ends of the roll. This may cause feeding problems.

  

   

1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from Roll Holder.
   
   
   
   Important

   • Do not use the roll holder for feeding paper with the spacer (A) removed from the flange. It will result in the paper being sent askew.

     
      

2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
    

   

3. With leading edge of roll paper facing forward as shown, insert Roll Holder from right side of roll. Insert firmly until roll paper touches flange (A) of Roll Holder.

   

4. Important

   • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder.

5. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper.

   Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly.

   

Insert holder stopper from left into Roll Holder as shown, and while holding in position (B), push firmly until holder stopper flange (A) touches roll paper. Lift holder stopper lever (C) from shaft to lock.

Keeping Track of the Amount of Roll Paper Left

When you set Manage remaining roll amount to Enable in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed. When Manage remaining roll amount is set to Enable and you load roll paper with a printed barcode, the media type and remaining amount are automatically detected after the roll paper is loaded. The barcode will be cut off after it has been read.

Important

If the barcode on the roll paper is not detected, enter the media type and length on the touch screen.

1. Tap Device settings on Home screen of touch screen.

   

2. Note

   • If the Home screen does not appear, tap the Home button.

3. Tap Paper-related settings.

4. Tap Manage remaining roll amount.

5. Tap Enable.