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Received "Out of memory error" while scanning

Article ID: ART170056 | Date published: 04/24/2018 | Date last updated: 04/24/2018
 

Description

If you configure scannign conditions that use a large amount of the computer's memory, scanning may stop because of insufficient memory.

Solution

Although this depends on the comptuer's memory size, the possiblity of insufficient memory increases if any of the following scanning conditions overlap:
  • [Color Mode] is set to [24-bit Color]
  • A large page size (e.g. Legal) is specified as the [Paper Size]. Alterenatively, the page size is set to [Scanner's Maximum].
  • A high resolution (600 dpi etc.) is specified for [Dots per inch].
     
If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.

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