| Article ID: ART170965 |
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Date published: 07/16/2018 |
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Date last updated: 07/16/2018 |
Description
Dirt may adhere to the fixing assembly inside the machine and cause black streaks to appear on printouts. To clean the fixing assembly, perform the following procedure.
Solution
Note that you cannot clean the fixing assembly when the machine has documents waiting to be printed. To clean the fixing assembly, you need plain A4 or Letter size paper. Set the paper in the paper drawer or multi-purpose tray before performing the following procedure
Cleaning consumes the toner cartridge. Make sure that there is sufficient toner cartridge remaining beforehand.
1. Select <Menu> in the Home screen.
2. Select <Adjustment/Maintenance> then <Maintenance>.
3. Select <Clean Fixing Assembly>.
4. Check that the size and type of paper displayed on the screen is loaded in the machine, and select <OK>
5. Select <Start>.
Cleaning starts. When a message appears notifying that cleaning is complete, press 
to return to the Home screen.
