Support Code 1890 is displayed - MX490 / MX492
Article ID: ART171325 | Date published: 08/09/2018 | Date last updated: 05/13/2019
 

Description

error

Solution

1890

Cause

The protective material for the FINE cartridge holder or the tape may remain attached to the holder.

Action

Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder.

If you find the protective material or the tape remains attached, remove it, then close the paper output cover.


If the problem is not resolved, service is required
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MX490 / MX492 Page