How to Disable IPv6 - TS6020

Article ID: ART171575 | Date published: 08/28/2018 | Date last updated: 04/09/2019


Turn off IPv6



If you experience a 6901 or 6910 error on your printer, disabling IPv6 may help resolve the error.  To disable IPv6, follow the steps below.
  1. From the HOME screen, tap the Wi-Fi icon at the lower left corner of the screen.

  2. Tap Yes at the prompt.

  3. Tap LAN settings at the lower left corner of the screen.

  4. Tap Common settings.

  5. Tap TCP/IP settings.

  6. Tap IPv6.

    Tap Yes.

  7. Tap Enable/disable IPv6.

  8. Tap Disable.

  9. After a few moments, a confirmation will appear.  This indicates that IPv6 has been disabled.

Press the HOME button to return to the HOME screen.

If you want to enable IPv6, follow the steps above, but select Enable in step 8.


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