Loading Paper in the Rear Tray - TS8220

Article ID: ART171623 | Date published: 08/31/2018 | Date last updated: 03/21/2019


Loading plain paper or photo paper



You can load plain paper or photo paper in the rear tray.

You can also load envelopes in the rear tray.


  • If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam.


  • We recommend Canon genuine photo paper for printing photos.

    For details on the Canon genuine paper, see Supported Media Types.

  • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.

    For the page size and paper weight you can use for this printer, see Supported Media Types.

  1. Prepare paper.

    Align the edges of paper. If paper is curled, flatten it.


    • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

    • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

    • When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.

  2. Open rear tray cover (A). Pull straight up and fold back paper support (B).

  3. Open the feed slot cover (C).

  4. Slide right paper guide (D) to open both paper guides.

  5. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.

  6. Slide right paper guide (D) to align with both sides of paper stack.

    Do not slide the paper guides too hard against the paper. The paper may not be fed properly.



    • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams.


    • Do not load sheets of paper higher than the load limit mark (G).

  7. Close feed slot cover (C) gently.


    • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.


    After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the touch screen.

  8. If page size and media type on touch screen match size and type of paper loaded in rear tray, select Yes.

    If not, select Change to change the settings in accordance with the size and type of the loaded paper.

    For example, if loading 4" x 6" Photo Paper Plus Glossy II:

    Tap Change.

    Scroll down to KG/4"x6" (10x15) and tap it.

    Scroll down to Plus Glossy II and tap it.

    Tap Yes.

    On this message, tap OK.

    A confirmation message will appear.

    When printing starts, the operation panel is opened and the paper output tray is pulled out automatically.


  • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.

  • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.


TS8220 Support Page

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