Support Code C000 is Displayed

Article ID: ART171748 | Date published: 09/10/2018 | Date last updated: 10/01/2018
 

Description

C000

 

Solution

Cause

Printer error has occurred.
 

What to Do

Cancel printing and turn off the machine.

Check the following:
 

  • Make sure print head holder motion is not impeded by stabilizer, jammed paper, etc.

    Remove any impediment.
     

  • Make sure the ink tanks are properly installed.

    Press ink tanks until they click into place.


Turn the machine back on.

 


 Important

  • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).



     

    If you soil or scratch these parts by touching them with paper or your hand, it could damage the machine.

     


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