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Smudge Marks Appear on the Edge of Printouts Are you using appropriate paper?
- Check the supported paper types and replace with an appropriate type. Also, set the paper size and type correctly. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Do you print data without margins?
- This symptom occurs if a margin is set to none in the printer driver. A margin of 1/4" (5 mm) or less around the edge of paper or 3/8" (10 mm) or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
[Finishing] tab  [Advanced Settings] [Expand Print Region and Print] [Off] Smudges Appear on Printouts Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
- If using the appropriate paper still does not solve the problem, changing the <Special Printing Mode A> setting may solve the problem. <Mode 2> can improve the quality more significantly than <Mode 1>. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Afterimages Appear in Blank Areas Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the toner cartridge running low?
- Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
- Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the drum cartridge running low?
- Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
- Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. For details on the procedure for replacing the drum cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Toner Smudges and Splatters Appear Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
- Setting <Special Printing Mode U> to <On> may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Are you using paper containing much paper dust or other dust particles?
- Smudges may appear in a printout when the paper has a lot of paper dust or other dust particles. Setting <Special Printing Mode L> to <On> may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the toner cartridge running low?
- Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
- Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the drum cartridge running low?
- Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
- Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. For details on the procedure for replacing the drum cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Streaks Appear/Printing is Uneven Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Have you cleaned the fixing unit?
Are you using rough-surface paper?
- Printed images may be faint when they are printed on rough-surface paper. Setting <Special Printing Mode Q> to <On> may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
NOTE
- Setting this to <On> may affect the image quality.
Are you using the machine in an environment with high humidity?
- Change the setting for <Special Printing Mode T>. Setting this item to <On> may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
NOTE
- Printed images or text may be blurred when you set this to <On> and print in a low-humidity environment.
Are you using paper containing much paper dust?
- Using paper containing much paper dust may result in a faded or streaky printout. Setting <Special Printing Mode G> to <On> may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the toner cartridge running low?
- Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
- Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the drum cartridge running low?
- Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
- Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. For details on the procedure for replacing the drum cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
White Spots Appear Are you using paper that has absorbed moisture?
- Replace with appropriate paper. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the toner cartridge running low?
- Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
- Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. For details on the procedure for replacing the toner cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the drum cartridge running low?
- Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
- Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. For details on the procedure for replacing the drum cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Reverse Side of Paper is Smudged Have you loaded paper that is smaller than the size of the print data?
- Check to make sure that the paper size matches the size of the print data.
Have you cleaned the fixing unit?
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