Error Codes and Warnings for the PowerShot SX740 HS.

Article ID: ART172043 | Date published: 10/01/2018 | Date last updated: 04/14/2020


Error Codes and Warnings for the PowerShot SX740 HS.


If an error message is displayed, respond as follows:

Error Codes
  • In case of problems with the camera, error codes (in the format Errxx) and recommended responses are displayed.
Number Message and Response
02 Card cannot be accessed. Reinsert/change card or
format card with camera.
--> Reinsert the memory card, use a different card, or
      format the card.
04 Cannot save images because card is full. Replace
--> Use a different memory card, erase unneeded
     images, or format the card.
10, 20, 30, 40,
50, 60, 70,
80, 90
An error prevented shooting. Turn the camera off and
on again or re-install the battery.
--> Use the power button or reinsert the battery pack.
  • If the problem persists or if the error code experienced is not listed above, write down the error code (Errxx) and contact Customer Support at 1-800-OK-CANON.

Device with same IP address exists on selected network.
  • Reset the IP address so that it does not conflict with another.

Disconnected/Could not send the image.
  • You may be in an environment where Wi-Fi signals are obstructed.
  • Avoid using the camera's Wi-Fi function around microwave ovens and other devices that operate on the 2.4 GHz band.
  • Bring the camera closer to the other device you are trying to connect to (such as the access point), and make sure there are no objects between the devices.
  • Check the connected device to make sure it is not experiencing errors.

Not enough free space on server.
  • Delete unneeded images on the server and check the free space before you attempt transmission again.

Check the network settings.
  • Make sure your computer can connect to the internet under the current network settings.

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