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Support Code 1871 Appears - MG5620

Article ID: ART172071 | Date published: 10/02/2018 | Date last updated: 04/19/2019
 

Description

The cassette is not inserted

 

Solution

Cause

The cassette is not inserted.
 

Action

Close the paper output tray, push the cassette so that the mark on the cassette aligns with the mark on the machine.



 

Open the paper output tray, then press the machine's OK button.


 Note

  • The cassette paper information registration screen is displayed after inserting the cassette. Register the cassette paper information according to the paper you loaded in the cassette.
     

  • If you want to cancel printing, press the machine's Stop button.

     

MG5620 Page


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