How do I remove jammed checks in my CR-L1 without damaging them?
Article ID: ART172133
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Date published: 10/05/2018
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Date last updated: 10/05/2018
Description
If paper jammed, open the Maintenance Cover and remove the jammed documents.
Solution
Do not attempt to pull the jammed paper upwards or backwards against the feeding direction. Doing so can damage the internal parts of the scanner.
Be careful when you clear a paper jam. You may be injured unexpectedly. For example, the paper edges may cut your fingers, or the document may be damaged.
Remove all jammed sheets of paper. Paper scraps left inside the scanner may cause a paper jam or malfunction.
Hook your finger around the open lever and open the Maintenance Cover.
While holding down the OPEN lever, open the reading unit.
Remove the paper that has jammed.
If the paper is jammed at the pickup area: Pull the paper forward and clear the ham from the Maintenance Cover.
If the paper is jammed at any other area: Pull the paper forward and clear the jam from the nearest opening.
Gently close the reading unit until it clicks into place.
Gently close the Maintenance Cover until it clicks into place.
