Find and Install a File Downloaded on Your Computer
Article ID: ART172207
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Date published: 10/11/2018
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Date last updated: 01/31/2020
Description
Get help finding and installing a file you downloaded to your computer.
Solution
Locate your browser below and follow the steps.
Chrome™
When you download a file, a gray bar will appear. Select the name of the file. You can also access the list of recently downloaded files by selecting the three small vertical dots in the upper-right corner of your screen.
Select Downloads from the menu and the list of recently downloaded files will open
Double-click on your file to begin installation.
Firefox
Select the down arrow in the top right of the browser.
Windows Users - Select the small image of the folder next to your download. Mac® Users - Select the small image of the magnifying glass next to your download.
The folder that contains your download will open. Double-click on your file to begin installation.
Internet Explorer
Select the gear wheel in the top right of the browser.
Select View downloads from the menu.
Select Location next to your download.
The folder that contains your download will open. Double-click on your file to begin installation.
Safari®
Mac Users - Select the down arrow in the top right of the browser. Windows Users - Select the gear wheel in the top right of the browser.
Select the small image of the magnifying glass next to your download.
The folder that contains your download will open. Double-click on your file to begin installation.