Find and Install a File Downloaded on Your Computer

Article ID: ART172207 | Date published: 10/11/2018 | Date last updated: 01/31/2020
 

Description

Get help finding and installing a file you downloaded to your computer.

Solution

Locate your browser below and follow the steps.


 

 

Chrome logo

Chrome™

  1. When you download a file, a gray bar will appear. Select the name of the file. You can also access the list of recently downloaded files by selecting the three small vertical dots in the upper-right corner of your screen.
    Chrome Download Bar

  2. Select Downloads from the menu and the list of recently downloaded files will open 

  3. Double-click on your file to begin installation.

Firefox logo

Firefox

  1. Select the down arrow down arrow in the top right of the browser.

  2. Windows Users - Select the small image of the folder file foldernext to your download.
    Mac® Users - Select the small image of the magnifying glass magnifying glassnext to your download.

  3. The folder that contains your download will open. Double-click on your file to begin installation.

Internet Explorer logo

Internet Explorer

  1. Select the gear wheel gear wheel in the top right of the browser.

  2. Select View downloads from the menu.

  3. Select Location next to your download.

  4. The folder that contains your download will open. Double-click on your file to begin installation.

Safari logo

Safari®

  1. Mac Users - Select the down arrow down arrow in the top right of the browser.
    Windows Users - Select the gear wheel
    gear wheel in the top right of the browser.

  2. Select the small image of the magnifying glass magnifying glassnext to your download.
     

  3. The folder that contains your download will open. Double-click on your file to begin installation.


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