Find and Install a File Downloaded on Your Computer
Article ID: ART172207 |
| |
Date published: 10/11/2018 |
| |
Date last updated: 01/31/2020 |
Description
Get help finding and installing a file you downloaded to your computer.
Solution
Locate your browser below and follow the steps.

|
Chrome™
-
When you download a file, a gray bar will appear. Select the name of the file. You can also access the list of recently downloaded files by selecting the three small vertical dots in the upper-right corner of your screen.

-
Select Downloads from the menu and the list of recently downloaded files will open
-
Double-click on your file to begin installation.
|

|
Firefox
-
Select the down arrow in the top right of the browser.
-
Windows Users - Select the small image of the folder next to your download.
Mac® Users - Select the small image of the magnifying glass next to your download.
-
The folder that contains your download will open. Double-click on your file to begin installation.
|

|
Internet Explorer
-
Select the gear wheel in the top right of the browser.
-
Select View downloads from the menu.
-
Select Location next to your download.
-
The folder that contains your download will open. Double-click on your file to begin installation.
|

|
Safari®
-
Mac Users - Select the down arrow in the top right of the browser.
Windows Users - Select the gear wheel in the top right of the browser.
-
Select the small image of the magnifying glass next to your download.
-
The folder that contains your download will open. Double-click on your file to begin installation.
|