Support Code 1855 Appears (Multi-purpose tray guide has been closed) - TS9520 / TS9521C
Article ID: ART172309 | Date published: 10/23/2018 | Date last updated: 02/25/2019
 

Description

Multi-purpose tray guide has been closed
 

Solution

Cause

Multi-purpose tray guide** has been closed.

What to Do

Open the operation panel, open the multi-purpose tray guide, and then insert the multi-purpose tray.

Then tap OK on the touch screen.

Do not open or close the multi-purpose tray guide while printing is in progress. Doing so may damage the printer.


 Note

  • To cancel printing, tap Stop on the touch screen.

**Tray Guide (A)is closed ..   push down completely to open position.

 

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