Download and Install the IJ Scan Utility on a Mac

Article ID: ART172324 | Date published: 10/25/2018 | Date last updated: 06/30/2022
 

Description

Learn how to download and launch the Canon IJ Scan Utility on a Mac.

Solution

Note These instructions are for Mac® users. Learn how to download and run the IJ Scan Utility on a Windows PC.


Download the Scan Drivers and then the IJ Scan Utility

In order to scan, it is necessary to download and install the scan drivers and the IJ Scan Utility software. Follow these steps to obtain and install both downloads:

  1. Go to the Canon USA Support page.

     Model names differ by country.  Only models for the U.S. will be listed.

  2. Enter your product model in the search box. For this example, the PIXMA MX922 will be used.

  3. Select your model when it appears in the drop-down list.

    model search entry screenshot

  4. Select the Drivers & Downloads button.

    Select Drivers & Downloads (outlined in red)

  5. From the Drivers tab, find the TWAIN driver or the ICA driver. The listed driver will vary based on your model.  Choose the Select button to the right of the driver listing.

     For some models, such as the PIXMA MX722 and MX922, the IJ Scan Utility is included with the TWAIN driver. 

  6. Select Download to save the file to your computer.

 For Chrome Users: If you are having difficulties downloading any files from our website when using the Chrome browser, please use another web browser (Firefox, Safari, etc.).

We apologize for any inconvenience this may cause.

  1. Once the download is complete, double-click the downloaded file. A disk image will be placed on the desktop. Open this file, then open the .pkg (package) file to begin the driver installation.

  2. Follow the prompts to complete installation.

  3. After installing the appropriate driver, go to the Software tab (located beside the Drivers & Downloads tab) and find the IJ Scan Utility. The listed software will vary based on your model.  Choose the Select button to the right of the IJ Scan Utility listing, then click Download.

    Click the red Download button

  4. After the download is complete, double-click the downloaded file. A Disk image will be placed on the desktop. Open this file, then open the .pkg (package) file to beign the driver installation.

  5. Follow the prompts to complete installation.

  6. To open the IJ Scan Utility, go to the Applications folder from Finder. Open the Canon Utilities folder, then the IJ Scan Utility folder. Double-click on IJ Scan Utility or IJ Scan Utility2.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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