The support code appears on the LCD and the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
1000 to 1ZZZ
1001
1002
1007
1008
1200
1253
1300
1304
1310
1311
1312
1313
1401
1403
1405
1410
1411
1412
1413
1414
1600
1660
1680
1681
1683
1684
1688
1700
1701
1710
1711
1830
1850
1851
1855
1856
1857
1858
2000 to 2ZZZ
2001
2002
2500
2700
2800
2801
2802
2803
2804
4000 to 4ZZZ
4100
4101
5000 to 5ZZZ
5011
5012
5100
5101
5200
5400
5B00
5B01
5B10
5B11
5C00
5C20
6000 to 6ZZZ
6000
6001
6002
6500
6502
6800
6801
6900
6901
6902
6910
6911
6920
6921
6930
6931
6932
6933
6936
6937
6938
6939
693A
6940
6941
6942
6943
6944
6945
6946
6A81
6B10
6B20
9000 to 9ZZZ
9000
9500
A000 to ZZZZ
B200
C000
If paper is jammed in the printer, refer to the following: 1300 - Paper is jammed at the output slot 1304 - Paper is jammed when automatic duplex printing 1311 - Paper loaded in the cassette (upper) is jammed 1312 - Paper loaded in the cassette (lower) is jammed 1313 - Paper is jammed as the machine pulled in the printed paper 2801 - If the document is jammed in the auto document feeder (ADF)
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