Cause

Paper is jammed as printer pulled in printed paper.
 

What to Do

If the paper is jammed as the printer pulled in the printed paper, try to remove the paper from the following locations.
 

• Paper output slot
   

  • 1300

• Inside of the printer
   

  • Paper Is Jammed inside Printer

If the measures above do not solve the problem, see the instructions below.
 

Removing Jammed Paper from Rear Side​

 Note

• If paper becomes jammed during printing and you need to turn off the printer to remove it, tap Stop to stop the printing before you turn off the printer.

1. Rotate the printer so that its rear side faces toward you.

   
   
    

2. Open the rear tray cover and then pull up the paper support.

   
   
    

3. Pull out the rear cover.

   
   
    

4. Slowly pull out any jammed paper.

   
   
    

    Note

   • Do not touch the inner parts of the printer.

   
   If you were not able to remove the paper in this step, detach the transport unit cover and remove the paper by following these steps.

   1. Lift up the transport unit cover and pull it out.

      
      
       

   2. Slowly pull out paper.

      
      
       

       Note

      • Do not touch the inner parts of the printer.
        
         
   3. Make sure the all of the jammed paper is removed.
       

   4. Insert the transport unit cover slowly all the way into printer and take down the transport unit cover.

      
      
       

5. Insert the projections of the right side of the rear cover into the printer, and then push the left side of the rear cover until it is closed completely.

   
   
   
    

TS9020 Page