How to Disable IPv6 - MX452 / MX459

Article ID: ART172426 | Date published: 11/06/2018 | Date last updated: 04/26/2019


Error 6901 or 6910



If you experience the error codes 6901 or 6910, disabling IPv6 on the printer may help to resolve the issue.  Follow the steps below to disable IPv6.

  1. Press the Setup  button.
  2. Use the LEFTRIGHT button to select Device settings, then press the OK button.
  3. Use the LEFTRIGHT button to select LAN settings, then press the OK button.
  4. Use the LEFTRIGHT button to select Other settings, then press the OK button.
  5. Use the LEFTRIGHT button to select TCP/IP settings, then press the OK button.
  6. Use the LEFTRIGHT button to select IPv6, then press the OK button.
  7. The message [LAN communication may be disabled. Press [OK] to continue] will scroll across the display. Press the OK button.
  8. Use the LEFTRIGHT button to select Enable/disable IPv6, then press the OK button
  9. Use the LEFTRIGHT button to select Inactive, then press the OK button.

Press the Setup  button to return to the main setup menu.

MX452 Page          MX459 Page

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