Support Code 2102 Appears - imagePROGRAF PRO-1000

Article ID: ART172444 | Date published: 11/08/2018 | Date last updated: 04/11/2019
 

Description

Printer has detected that paper has been fed aligned to one side.

 

Solution

Cause

Printer has detected that paper has been fed aligned to one side.
 

What to Do

Load the paper into the center of the top feed or the manual feed tray, and then slide the paper guides to align with the both edges of the paper stack.

Press the printer's OK button.

If this error still occurs even after printing again, set the printer not to detect the paper width using the operation panel, the printer driver, or Remote UI.


 Note

  • For more on setting printer not to detect the paper width using the operation panel, see below.

 

Paper-related settings

 

  • Depending on the type of paper, the printer may not detect the paper width.

    If the top cover is opened while printing is in progress, the printer may not detect the paper width.

     


PRO-1000 Page


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments