Follow the procedure below to start Media Configuration Tool for Windows.

 If you are using a Mac™ computer, click here for instructions.

Do one of the following:

• Double-click the media information file (Media Information File/.am1x file) or the media information backup file (.amb file).

• Select the printer for which you want to change the media information on the Basic Tool sheet of the Quick Utility Toolbox, and then click the Media Configuration button.

• Click the Media Configuration Tool button on the Management Tool sheet in the Quick Utility Toolbox.

• Launch from the Start menu / screen:

  • For Windows 11 / 10

    From the Start menu, click (All apps) > Canon Utilities > Media Configuration Tool.

  • For Windows 8.1

    Click Media Configuration Tool on the Start screen.

    If Media Configuration Tool is not displayed on the Start screen, select the Search charm, and search for Media Configuration Tool.

  • For Windows 7

    Click Media Configuration Tool on the Start menu.

 Quick Utility Toolbox is a Canon software application.

 When connected to a printer, media information that was acquired from the printer is saved as a cache in the Media Configuration Tool. The screens at startup differ depending on whether caches exist or not in the Media Configuration Tool.

• First connection to printer (with no caches)

• Second connection or later to printer (with caches)

First connection to printer (with no caches)

If there are no caches in the Media Configuration Tool, the printers are searched at startup and the Select Base Printer dialog box appears.

 It may take time before the Select Base Printer dialog box appears.

1. Select the printer for which you want to change the media information, and then click the OK button.

   

    When started from the Basic Tool sheet in the Quick Utility Toolbox, only printers selected with the Quick Utility Toolbox will appear on the main screen.

    If the printer that you wish to update the media information does not appear, click the Find Printer button or select IPv4/IPv6 in Search Method, and then click the Find Printer button, and enter the printer IP address directly.

    To search by SNMP community, click Search Options, and then specify a Specify community name.

A message about the latest media information appears.

2. Click the Yes button or No button.

   

 Click the Yes button to acquire the media information. The Add/Update Media Information dialog box appears, and you can check the latest media information.

To add media information, do so while referring to "Adding Media Information".
To cancel without adding media information, click the Cancel button.

 If the following message appears, the media information file cannot be downloaded from the Internet.
Obtain the media information file from the Canon website using a computer connected to the Internet.

Clicking the OK button displays the Acquire Media Information File dialog box.

Specify the media information file that you obtained by selecting Acquire by specifying the media information file, clicking the Browse button, and specifying the file in the Open dialog box.

The main screen appears.

The media information for the selected printer appears in the main screen.

Second connection or later to printer (with caches)

If there are caches in the Media Configuration Tool, the Select Base Printer dialog box appears. A list of printers in which caches remain appears in the Select Base Printer dialog box.

 Even when there are caches, the system connects to the printer to check the latest media information of the printer.

1. From the list, select a printer in which you want to change the media information, and then click the OK button.

   

 The following message appears if the system fails to connect to the printer.

Click the No button to reselect the base printer.

The main screen appears if you select the Yes button; however, you cannot add or edit media information.

 The Select Base Printer dialog box does not appear if there is only 1 cache. The system automatically connects to the printer in which the cache remains and displays the main screen.

 If the media information on the internet has been changed, the following message appears.

Click the Yes button to acquire the media information. The Add/Update Media Information dialog box appears, and you can check the latest media information.

To add media information, do so while referring to "Adding Media Information".

To cancel without adding media information, click the Cancel button.

 If the following message appears, the media information file cannot be downloaded from the Internet.

Obtain the media information file from the Canon website using a computer connected to the Internet.

Clicking the OK button displays the Acquire Media Information File dialog box.

Specify the media information file that you obtained by selecting Acquire by specifying the media information file, clicking the Browse button, and specifying the file in the Open dialog box.

The main screen appears.

The media information for the selected printer appears in the main screen.

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Adding Media Information

1. Select the check box of the media information that you want to add from the displayed media information, and then click the Next button.

   

 The printer's paper registration status will appear in Status.

• Not registered in printer

  This paper is not registered to the printer.

• Update Available

  This paper has not been updated. It has been registered to the printer.

• Registered in printer

  The most up to date information on paper registered to the printer.

 If you select your country or region in Select Country or Region, only the paper sold in your country or region appears.

 If you select the media information and click the Media Information button, the Simple Paper Reference dialog box appears, allowing you to check the details of the selected media information.

 Click the Import button. The Open dialog appears and you can select media information to import from the computer.

The Update Media Information dialog box appears.

2. Click the Execute button.

   

    Click the Find Printer button to display printers other than the base printer. If there are other printers that you want to update the media information for at the same time as the base printer, check this check box.

    In addition to the base printer, the printers that are the same model as the base printer appear.

    You cannot clear the check mark for the base printer.

3. Click the Yes button.

   

   The Check Update Results dialog box appears.

4. Verify that mark appears to the left of the Printer Name, and then click the OK button.

   

    Media information was not updated for printers with a  mark displayed to the left of the Printer Name.
   Verify the state of the printer and network, and click the Retry button.
   Updating media information is executed again for printers with the  mark.

   The media information is applied to the printer.

   Next, apply the media information to the printer driver.

5. Click the Yes button.

   

    If the following dialog box appears, select the printer that you are updating the media information of, and then click the OK button.

   

6. Click the OK button.

   

    If the User Account Control dialog box appears, click the Yes button.

   The printer driver's Properties screen will appear.

7. Update the media information in the printer driver's Properties screen.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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