Error "Cannot load driver" when using the DR-C225W

Article ID: ART172463 | Date published: 11/12/2018 | Date last updated: 11/12/2018


You attempt to scan with the DR-C225W and receive the error "Unable to load driver".


If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.

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