Loading Roll Media in to the imagePROGRAF TM Series Printers

Article ID: ART172494 | Date published: 11/27/2018 | Date last updated: 12/07/2018
 

Description

Follow these steps to load rolls in an imagePROGRAF TM Series printer.

Solution

When printing on roll paper, attach the roll paper to the roll holder. 

Follow these steps to load roll media on the roll holders. 

Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-inch paper core attachment to the roll holder and holder stopper. 

Caution 

Set the roll on its side on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may cause injury. 

Important 

When handling the roll, be careful not to soil the printing surface. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface. 

Cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it may cause feeding problems and affect the printing quality.  

Align the edges of the paper on both ends of the roll. This may cause feeding problems. 

If a feeding problem occurs, release the release lever and reload the roll paper.
 

1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 

2. If using 3-inch core paper, align 3-inch paper core attachment tabs (A) with roll holder holes (B) and insert firmly. 

3. With leading edge of roll paper facing forward as shown, insert Roll Holder from right side of roll. Insert firmly until roll paper touches flange (A) of roll holder. 

 

Important 

When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the roll holder. 

If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged. 
 

4. If using 3-inch core roll paper, attach 3-inch paper core attachment to holder stopper. 

Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly. 

5. Insert holder stopper from left into roll holder as shown, and then while holding in position (B), push firmly until holder stopper flange (A) touches roll paper. Lock the holder stopper lever (C) by rotating it towards lock. 

Loading Roll Media in to the imagePROGRAF TM Series Printers 

Follow these steps to load rolls in the printer. 

Important 

Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance.
 

1. Tap Load paper or Replace paper on the Home screen of the operation panel. 

 

Note 

If the Home screen does not appear, tap the HOME button.
 

2. Tap Load roll paper. 

Note 

  • If any paper has been advanced that will not be used, a message is shown requesting you to remove it. 
  • After following the instructions on the screen to remove the paper, go to the next step. 

3. Positioning your hands as shown, open the roll paper cover. 

4. Holding the roll holder flange (A), rest the roll holder shaft on the roll holder resting ledge (B). 

At this time, position the holder as shown in the illustration so that the R label (C) on the roll holder flange is aligned with the R label (D) on the printer. 

5. Holding the roll holder flange (A), guide the holder along the slide guides (b) on both ends, keeping the holder level as you load it in the roll holder slot. 

 

Caution 

  • Do not force the roll holder into the printer with the right and left ends reversed. This may damage the printer and roll holder. 
  • Do not release the flanges until the holder is loaded in the roll holder slot. 
  • Be careful not to pinch your fingers between the slide guides (B) and the roll holder shaft (C) when loading rolls. 

Important 

  • If the leading edge of the roll paper is cut crooked or folded, it may not be fed correctly. Cut the leading edge of the roll paper with scissors or the like and straighten it. 
  • Load the roll paper so that it is not loaded in the opposite direction.  

6. Insert the edge of the roll in the feed slot (A) and advance the roll until you hear the feed tone. 

 

Important 

  • If the roll paper has become unwound, remove the slack before loading the roll paper. 
  • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface. 
  • If the paper is wrinkled or warped, straighten it out before loading it. 
  • Load the roll so that there is no gap between the right edge of the paper and the roll holder.

7. Holding it at the positions indicated, close the roll paper cover. 

Note 

  • Cut the edge of the roll after the paper is advanced if it is soiled or if there are cuts from scissors or the blade after removing creased edges.
  • Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality.

 


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