You can also update the firmware through the printer's Remote UI (web interface). Instructions can be found here.
To update the printer's firmware, it needs to be connected to your wireless network, which can connect to the Internet.
If the firmware update is carried out, all faxes stored in the machine's memory are deleted.
-
Make sure that the machine is turned on.
-
Press the Setup 
button.
The Setup menu screen is displayed.
-
Use the 
button to select Device settings, then press the OK button.
-
Use the button to select Firmware update, then press the OK button.
-
Use the button to select Install update, then press the OK button.
The machine starts searching for the latest firmware on the server.
You cannot update the firmware under the following conditions:
-
When the unsent faxes are stored in the machine's memory
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While the machine is storing the unprinted fax in machine's memory (memory reception)
-
While the machine is sending or receiving a fax
-
Check the status of the firmware on the server.
If the latest firmware is on the server, The latest firmware is on the server is displayed on the LCD. Press the OK button to proceed to the next procedure.
If the current firmware on the machine is the latest one, Your firmware is the latest version; update is not required is displayed on the LCD. Press the OK button to finish the procedure.
If Cannot connect to the server; try again is displayed on the LCD, press the OK button, then try again after a while.
-
Check the firmware version that is displayed, then press the OK button.
-
Use the button to select Yes, then press the OK button.
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Check the message that is displayed, then press the OK button.
The machine starts the firmware update.
Do not turn the machine off until the firmware update is complete. In addition, the machine turns off automatically and turn on again while the firmware update is in progress.
While the firmware update is in progress, do not change the network settings such as an access point or a router settings.
If faxes are stored in machine's memory, the screen to confirm if you delete the stored faxes is displayed. If you press the OK button, all the stored faxes are deleted and the machine starts the firmware update.
-
Check the message that is displayed, then press the OK button.
The firmware update has been complete and the copy standby screen is displayed.
If the firmware update fails, check your wireless router settings.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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