Support Code 1003 is displayed - TS702

Article ID: ART173141 | Date published: 01/07/2019 | Date last updated: 03/05/2019
 

Description

error

Solution

1003

Cause

Possible causes include the following.

  • There is no paper in the cassette.
  • Paper is not loaded in the cassette properly.

What to Do

Take the corresponding actions below.

  • Load paper in the cassette.
  • Align the paper guides with the both edges of the paper when you load paper in the cassette.
  • Set paper information for the paper in the cassette.

After carrying out the above measures, press the printer's OK button.

Note

  • Once the cassette is inserted, pull out the paper output tray until it stops. If it is not pulled out enough and you start printing, an error may occur.
  • The loadable paper differs depending on the paper source. The loadable paper in the cassette is A4, Letter, A5, or B5 size plain paper.
  • To cancel printing, press the printer's Stop button.

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