Charging the Battery VIXIA HF W10 _ HF W11

Article ID: ART173333 | Date published: 01/11/2019 | Date last updated: 01/11/2019


Charging the Battery  VIXIA HF W10 _ HF W11


This unit is equipped with a built-in battery.
Open the connector cover, and connect the AC adapter for charging as shown in the figure.

Caution :
  • The built-in battery is not charged at the time of purchase
  • At the time of purchase or in case of the battery is not used for a long period of time, the charging time will be longer than usual. The camera does not turn on if the remaining battery power is low. In this case, charge the battery for more than 40 minutes before turning on the power.
  • Charging time: Approx. 6 h 10 m (when charging at 25°C (77°F))
  • The battery cannot be charged outside the room temperature range of 10°C to 35°C (50°F to 95°F). The CHARGE lamp does not light up when the battery is not being charged. If the temperature increases or decreases during charging, the CHARGE lamp will blink slowly and charging will stop. In this case, remove the AC adapter, press the Reset button and wait until the room temperature is within the above stated range before charging again.
  • You can record or play back videos during charging. (However, the charging time will be longer than usual. In addition, the remaining battery power may decrease according to conditions.) If the internal temperature rises when using the unit, stop the charging temporarily. (The CHARGE lamp goes off.)
  • If malfunctions (such as overvoltage) occur, charging will stop. In these cases, CHARGE lamp blinks quickly as a notification. 
  • During charging, the  icon on the screen changes to  to indicate that charging is in progress. (when the provided AC adapter is used) 
  • When the recording time becomes extremely short even when the battery is fully charged, the battery needs to be replaced. For details on replacing the built-in battery (subject to a fee), consult the nearest Canon service center.
Caution :
  • There are certain specifications for a USB rechargeable device. To charge, use a device with the output voltage of 5 V/1 A or more. 
  • Depending on the specification of your charging device and the thickness and length of an USB cable used to connect to this unit, the charging time may be longer than usual, or it may not even start. 
  • We shall not be held liable for malfunctions that are due to using nonstandard device or a device with poor quality.

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