Cautions on Using Underwater VIXIA HF W10 _ HF W11

Article ID: ART173335 | Date published: 01/11/2019 | Date last updated: 01/11/2019


Cautions on Using Underwater  VIXIA HF W10 _ HF W11


Cautions on Using Underwater
Please take note of the followings when using this unit near water or underwater.
  • Ensure that the cover is closed tightly. Also see“Opening the Terminal Cover (SD Card Cover)” 
  • Ensure that the terminal cover and the gray waterproof seal are not damaged and that there are no foreign materials (such as hair, lint, sand or dust) adhered on the cover.
  • Stop using the unit underwater if there are damages to the cover, etc. and consult your Canon dealer or the nearest service center. 
  • Use within a water depth of 5 m (16.4 ft) and a duration of 1 hour.
  • Do not open/close the cover or insert/remove an SD card or any cables while using underwater or on the beach, or if your hands contain water droplets or sands. Doing so may cause water to enter  into the camera or malfunction.
  • Do not subject the camera to high pressure or vibration resulted from swift current, waterfall or diving into water. 
  • The waterproof performance is not guaranteed if the camera is dropped or subjected to other impact shock. If the camera has been subjected to impact shock, consult your nearest service center. 
  • While shooting underwater, noise generated inside of the camera (zooming sounds, etc) may be picked up. This is not a malfunction. 
  • Do not immerse into hot spring, or hot water above 40°C (104°F). Doing so deteriorates waterproof performance.
  • Keep away from hands with sun oil or sun screen. Doing so may cause discoloration or deterioration of material.
  • The accessories are not waterproof.
  • Do not use the lens filter or conversion lens underwater or at locations where there is water.

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