Cautions on Using under Low Temperature VIXIA HF W10 _ HF W11

Article ID: ART173337 | Date published: 01/11/2019 | Date last updated: 01/11/2019


Cautions on Using under Low Temperature  VIXIA HF W10 _ HF W11


Cautions on Using under Low Temperature
  • The performance of the battery will drop temporarily when the temperature is -10°C to 0°C (14°F to 32°F), this will cause the remaining recording time to shorten. 
  • Charging cannot be performed when the surrounding temperature is below 10°C (50°F). 
  • Turning on the camera while it is still cold will deteriorate the performance of the LCD monitor. Problems such as the screen becoming dark momentarily or residual image can occur. 
  • If snow or water droplets adhere to the camera under sub-zero temperature environment, ice can formed between the gaps around the buttons, speaker or microphone. This will cause difficulty in operating the buttons as well as decrease in the volume level. 
Other Precautions
  • Do not leave the camera under low temperature in cold climates or under high temperature above 40 °C (such as under direct sunlight, inside a vehicle in the hot sun, or near a heater). This will cause deterioration of the waterproof performance.
  • Malfunction due to mishandling will void the warranty. We are not responsible for any loss of data due to water entering into inside of the camera. Please be forewarned.
  • It is recommended to replace the waterproof packing once a year to maintain the waterproof performance. Consult your nearest service center. (Subject to a fee) Direct contact with exposed metal part under cold temperature can cause the skin to stick on the metal part resulting in injuries such as frostbite. Do not touch with bare hands.

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