Loading Plain Paper / Photo Paper - iP8720

Article ID: ART173372 | Date published: 01/14/2019 | Date last updated: 01/14/2019


This article explains how to load plain paper or photo paper into the PIXMA iP8720.



You can load plain paper or photo paper.


  • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams.


  • We recommend Canon genuine photo paper for printing photos.

    For details on the Canon genuine paper, see Media Types You Can Use.

  • You can use general copy paper.

    For the page size and paper weight you can use for this printer, see Media Types You Can Use.

  1. Prepare paper.

    Align the edges of paper. If paper is curled, flatten it.


    • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
    • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

    • When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.
  2. Load paper.

    1. Open the paper support, and pull it out.

    2. Open the front cover gently.


      • If the disc tray guide (A in step 3 below) is open, close it.
    3. Pull out the paper output tray.

    4. Slide the paper guides (B) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU.

    5. Slide the paper guides (B) to align them with both sides of the paper stack.

      Do not slide the paper guides too hard. The paper may not be fed properly.


      • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.


      • Do not load sheets of paper higher than the load limit mark (E).


  • After loading paper, select the size and type of the loaded paper on the print settings screen of the printer driver.


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