Printing from iOS Device (AirPrint) - TS702
Article ID: ART173394 | Date published: 01/14/2019 | Date last updated: 03/05/2019
 

Description

AirPrint

Solution

Printing from iOS Device (AirPrint)

Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications.

Checking Your Environment

First, check your environment.

  • AirPrint Operation Environment
    iPhoneiPad, and iPod touch running the latest version of iOS

  • Requirement
    The iOS device and the printer must be connected by one of the following methods:

    • Connected to the same network over a LAN
    • Connected directly without wireless router (Direct Connection)

Printing with AirPrint from iOS Device

  1. Check that printer is turned on

    Note

    • If Auto power on is enabled, printer automatically turns itself on when receiving a print job.
  2. Load paper in printer

  3. Tap operation icon using your iOS device's application

    The following screen appears when printing from iOS 10's Safari. The screen differs depending on the devices or applications.

    Menu options appear.

  4. Tap Print

  5. Select your model name from Printer on Printer Options

    Important

    • Because some applications do not support AirPrintPrinter Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
  6. Check Print Settings

    Set the number of copies to be printed and print options, as needed.

  7. Tap Print

    The printer prints according to the specified settings.

Note

  • It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network.
  • You cannot use AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings.
  • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint.

Paper Size

With AirPrint, the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used.

When you use the photo application, the default paper size is L size in Japan, and 4"x6" or KG in other countries and regions.
When you use the document application, the default paper size is letter size in the U.S. region, and A4 in Japan and Europe.

If the paper settings when printing differ from the paper information registered on the printer, the document will be printed using the paper settings configured on the printer.

Important

  • Depending on the device or OS, the initial settings of paper size may differ from the above mentioned.
    Test printing is recommended.
  • Depending on the application you are using, the available paper size may differ.

Printing of Envelopes

For printing on the envelope from iOS device with AirPrint, refer to the following.

Print result image Orientation of print data Orientation of loading envelope

The print data is rotated by 180 degrees against the print result image.

Load the envelope in vertically with the address side facing up so that the folded flap of the envelope will be faced down on the right side.

Checking Print Status

You can check the print status of AirPrint from Print Center.
Double click the iOS device's Home button to switch to multitask mode, swipe towards the right to display Print Center, and then tap on it.

Deleting Print Job

To delete a print job with AirPrint, use one of the following two methods:

  • From printer: Use Stop button to cancel the print job.
  • From iOS device: Double click the iOS device's Home button to switch to multitask mode, swipe towards the right to display Print Center, and then tap on it. In the screen that appears, tap on the print job to be deleted, and then tap Cancel Printing.

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