When the number of separation pad feeds exceeds 6,000,000, a pad-replacement message appears on the panel when the scanner is turned on. Also, when the computer is restarted and recognizes the scanner, the pad-replacement message appears on the computer screen.
- The feed roller and retard roller wear with scanning. A worn separation pad is no longer able to correctly feed a document and can cause paper jams. If documents no longer feed correctly as frequent double-feed, replace the separation pad.
- The message displayed on the panel is cleared by resetting the counter. However, the messages will continue to be displayed each time the scanner is turned ON until the counter is reset.
- Make sure to reset the counter after replacing the separation pad.
To replace the Separation Pad (Retard Roller Cover), follow these steps:
- Open the upper unit smoothly.
- Grasp and pull the Separation Pad (Retard Roller Cover) with your fingers to remove it.
To attach the Separation Pad (Retard Roller Cover), follow these steps:
- Replace the separation pad (retard roller cover).
- Push the front of the separation pad (retard roller cover) in. Make sure that the front unit is completely closed by pushing until you hear a click.
- Smoothly close the upper unit.
Make sure that the hook is completely latched and the separation pad (retard roller cover) is not loose. If the pad (cover) is loose, the Document Feed Tray will catch it causing the scanner to malfunction.
