EOS Utility Ver. 3.x does not work properly / Uninstalling (deleting) and re-installing EOS Utility Ver. 3.x (Windows 7)
Article ID: ART174268 | | | Date published: 05/02/2019 | | | Date last updated: 10/02/2019 |
Description
EOS Utility Ver. 3.x does not work properly / Uninstalling (deleting) and re-installing EOS Utility Ver. 3.x (Windows 7)
Solution
Solution |
Please follow the procedure below to uninstall (delete) EOS Utility Ver. 3.x and then re-install the software.
Using the uninstaller to delete the software 1. Click
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2.ãClick
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3. When the [User Account Control] dialog box appears, click [Yes].
4. When the following dialog box appears, click [OK] to start uninstalling [EOS Utility 3].
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5. When uninstallation is finished, a dialogue box similar to the one in the example image below will be displayed.
Click [OK] to close the window.
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This completes the process of deleting the software using the uninstaller.
To reinstall the software, please refer to the 'Re-installing EOS Utility Ver. 3.x' section below.
Deleting the software when using the uninstaller does not work If the [The software has been successfully uninstalled.] message is not displayed after you have completed the steps listed in the previous section, please try performing the procedure explained below.
1. Click
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2. Click [Uninstall a program*] in the [Control Panel].
*If the display style is [Large Icons] or [Small Icons], click [Programs and Features].
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3. Select
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4. When the dialog box appearing in the example image below is displayed, click [OK] to start uninstalling [EOS Utility 3].
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5. When the uninstallation is finished, a dialogue box similar to the one in the example image below will be displayed.
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This completes the procedure for deleting the software when using the uninstaller does not work.
Re-installing EOS Utility Ver. 3.x 1. After uninstalling EOS Utility Ver. 3.x using one of the procedures above, please restart your computer.
2.Double-click the [euwxxx_installer] file. If your computer does not contain the file, please connect to the internet and download it from the Canon website.
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3. Select the area in which you live.
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4. Select the country where you live, and then click [Next].
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5. Select the desired language.
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6. After the message appears prompting you to exit other applications, exit other applications and then click [OK].
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7. Click [Install].
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8. If you accept the [License Agreement], click [Yes] to install the software.
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9. Installation begins.
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10. When the installation has completed, 'Installation has completed successfully' appears. Click [Next].
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11. The following screen is displayed. Select
![]() ![]() To register your camera on CANON iMAGE GATEWAY, click [Yes, I would.].
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12. Click [OK].
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13. Click [Finish].
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This completes the procedure for re-installing EOS Utility 3.x.
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ID: 8204440700_EN_3
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SIMS Doc Id
8204440700