If the Message Amount in cart. cannot be displ. correctly. (for toner cartridge) Appears
| Article ID: ART174303 |
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Date published: 05/02/2019 |
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Date last updated: 05/02/2019 |
Description
If the Message Amount in cart. cannot be displ. correctly. (for toner cartridge) Appears
Solution
| Issue |
If the message <A counterfeit or non-Canon toner cartridge may be in use.> or <Amount in cart. cannot be displ. correctly.> (for toner cartridge) appears.
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| Cause |
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| Summary |
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| See Also |
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| Cause |
The toner cartridge used may not be a genuine Canon product.
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| Summary |
- Only genuine Canon toner cartridges should be used as replacement toner cartridges.
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| See Also |
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| Cause |
The toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge.
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| Summary |
- Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the toner cartridge might be possibly broken. Contact the store where you purchased the toner cartridge, or consult the Canon Customer Help Center.Replacing Toner Cartridges
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| See Also |
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| Related Info |
Replacing Toner Cartridges |
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ID: 8204006300_EN_1
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