When the [ ! ] or Prohibited Icon Appears On Digital Photo Professional Express, Images Cannot Be Imported
| Article ID: ART174337 |
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Date published: 05/15/2019 |
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Date last updated: 07/13/2023 |
Description
When the [ ! ] or Prohibited Icon Appears On Digital Photo Professional Express, Images Cannot Be Imported
Solution
| Solution |
When importing images to Digital Photo Professional Express, and the [  ] or [  ] icon appears, it means that the images are not supported by Digital Photo Professional Express, thereby the images cannot be imported.
- [ ] is displayed
Digital Photo Professional Express does not support CR2 images, thereby when using Camera Connect to import images, the ''failed to save image'' message will appear, as well as the [ ] icon next to the image.
- [ ] is displayed
Choose [  ] from Digital Photo Professional Express -> When choosing [Import from camera roll (JPEG)], to import images, the [ ] icon appears on the top left corner of the image (*). This means that Digital Photo Professional Express does not support it and cannot import the images. * JPEG images with over 33 million pixels or other format
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ID: 8204492100_EN_8
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