Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results.
Follow the instructions below to automatically align the print head from a Mac.
Auto head alignment
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Select Utilities from the Remote UI.
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Click Auto head alignment
A message appears.
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In the cassette, load 2 sheets of plain A4-sized or Letter-sized paper.
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Check that the printer power is on, and then click Yes.
Head alignment starts. Proceed with the operations in accordance with the messages on the screen.
Do not open the scanning unit / cover while printing is in progress; otherwise, printing will stop.
You can print and check the current settings by clicking on Print the head alignment value.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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