Loading Envelopes - iP4920

Article ID: ART174861 | Date published: 07/19/2019 | Date last updated: 07/19/2019


How do I load envelopes?



You can print on European DL and US #10 envelopes.

The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly.


  • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
    • Envelopes with an embossed or treated surface
    • Envelopes with a double flap (or sticker flaps)
    • Envelopes whose gummed flaps are already moistened and adhesive
  1. Prepare envelopes.

  • Press down on all four corners and edges of the envelopes to flatten them.

  • If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.

  • If the corner of the envelope flap is folded, flatten it.
  • Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.

    The figures above show a side view of the leading edge of the envelope.

  • The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.1 inches (3 mm).


  1. Load envelopes.
  1. Open the paper support, and pull it out.
  2. Open the paper output tray gently, and extend the output tray extension to open.

  3. Slide the paper guides (A) to open them, and load the envelopes in the center of the rear tray WITH THE ADDRESS SIDE FACING YOU.
    The folded flap of the envelope will be faced down on the left side.
    Up to 10 envelopes can be loaded at once.

  4. Slide the paper guides (A) to align them with both sides of the envelopes.
    Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.

    (B) Rear side

    (C) Address side

  • Do not load envelopes higher than the load limit mark (D).

  • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.


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