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Support Code 4102 / 4103 Appears (Cannot Print with Current Print Settings) - TS3320

Article ID: ART174900 | Date published: 08/13/2019 | Date last updated: 08/13/2019
 

Description

E, 1, 1

 

Solution

4102

Cause

Media type and paper size are not set correctly.
 

What to Do

Press the printer's Stop button to cancel printing, change the media type or paper size setting, and then retry printing.

  • When the media type is set to Photo Paper Plus Glossy II:

    Set the paper size to 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), or Square 5" x 5" (13 x 13 cm).
     

  • When the media type is set to Glossy Photo Paper:

    Set the paper size to 4" x 6" (10 x 15 cm).

 

4103

Cause

Cannot perform printing with current print settings.
 

What to Do

Press the printer's Stop button to cancel printing.

Then change the print settings and retry printing.


 

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