Support Code 5B00 / 5B01 / 5B12 / 5B13 / 5B14 / 5B15 Appears - TS3320

Article ID: ART174921 | Date published: 08/13/2019 | Date last updated: 08/13/2019


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Printer error has occurred.

What to Do

The printer will require servicing.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum



  • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.


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