Loading Envelopes - TS8320

Article ID: ART174997 | Date published: 08/20/2019 | Date last updated: 08/20/2019


DL or #10


Loading Envelopes in Rear Tray

You can load Envelope DL and Envelope Com 10 on the rear tray.

The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly.


  • Printing of envelopes from the operation panel or from a PictBridge (Wi-Fi) compliant device is not supported.

  • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.

    • Envelopes with an embossed or treated surface

    • Envelopes with a double flap

    • Envelopes whose gummed flaps are already moistened and adhesive

  1. Prepare envelopes.

    • Press down on all four corners and edges of the envelopes to flatten them.

    • If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.

    • If the corner of the envelope flap is folded, flatten it.

    • Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.

      The figures above show a side view of the leading edge of the envelope.


    • The envelopes may jam in the printer if they are not flat or the edges are not aligned.Make sure that no curl or puff exceeds 0.12 in. (3 mm).

  2. Open rear tray cover (A). Pull straight up and fold back paper support (B).

  3. Open the feed slot cover (C).

  4. Slide right paper guide (D) to open both paper guides.

  5. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.

    Up to 10 envelopes can be loaded at once.

    Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.

  6. Slide right paper guide (D) to align with both sides of envelopes.

    Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.


    • Do not load envelopes higher than the load limit mark (E).

  7. Close feed slot cover (C) gently.

    After closing the feed slot cover, the paper setting confirmation screen for the rear trayappears on the touch screen.

  8. If page size and media type shown on touch screen match size and type of envelopes loaded in rear tray, select Yes.

    If not, select Change to change the settings in accordance with the size and type of the loaded envelopes.


  • When printing starts, the operation panel is opened and the paper output tray is pulled out automatically.

  • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments