Loading Paper in the Cassette - TS8320

Article ID: ART174998 | Date published: 08/20/2019 | Date last updated: 08/20/2019


A4, B5, A5, or Letter can be loaded in the cassette


Loading Paper in the Cassette

You can load A4, B5, A5, or Letter-sized plain paper in the cassette.

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  • In the cassette, be sure to load only plain paper.

  • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.

    For the page size and paper weight you can use for this printer, see Supported Media Types.

  1. Prepare paper.

    Align the edges of paper. If paper is curled, flatten it.


    • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

    • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

      For details on how to flatten curled paper, see Check3 in Paper Is Smudged / Printed Surface Is Scratched.

  2. Pull out the cassette (A) from the printer.

  3. Remove the cassette cover (B).

  4. Slide paper guides (C) in front and (D) on right to open guides.

  5. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in center of cassette.


    • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams.


    • Align the paper stack with the edge of the cassette as shown in the figure below.

      If the paper stack is in contact with the protrusion (G), the paper may not be fed properly.

  6. Slide front paper guide (C) to align it with paper stack.

    Align paper guide with where it clicks into place.

  7. Slide right paper guide (D) to align it with paper stack.

    Do not slide the paper guide too hard against the paper. The paper may not be fed properly.


    • Do not load sheets of paper higher than the load limit mark (H).

    • Keep the paper stack height below the tabs (I) of the paper guides.

  8. Mount cassette cover (B) and insert cassette into printer.

    Push the cassette into the printer until it stops.


  • When printing starts, the operation panel is opened and the paper output tray is pulled out automatically.

  • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.

  • When the cassette is pulled out, it automatically extends. To shorten the extended cassette, push it in while pulling lever (J).

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