Support Code 1303 (Paper Jam) is displayed

Article ID: ART175013 | Date published: 08/20/2019 | Date last updated: 08/20/2019


Jammed from Cassette




Paper is jammed when feeding paper from cassette.

What to Do

  1. Remove jammed paper.

  2. Load paper in cassette properly.

  3. Select OK on printer's touch screen.

    The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam.

If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

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