Cause

Paper settings for printing or copying do not match either the rear tray or the cassette paper information set on the printer.

 Note

• See below for the correct correspondence between paper settings made on the printer driver or on the printer.
   

  • Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
     
  • Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)

• For copying, set the copy paper settings to match the rear tray or the cassette paper information set on the printer.

• See below for details on cassette paper information set on the printer.
   

  • Paper Settings

If the print or copy paper settings do not match cassette paper information set on the printer, as shown below, a message appears on the printer's LCD.
 

• Paper settings specified on the printer driver:

  Paper size: A5

  Paper type: Plain paper
   

• Cassette paper information set on the printer:

  Paper size: A4

  Paper type: Plain paper
  
  
   

What to Do

Press the printer's OK button to display the screen below.

 

Use the buttons to select the appropriate action, then press the printer's OK button.

 Note

• Depending on settings, some of the options below may not appear.

Print on set paper

Select this option to print or copy onto the paper in the rear tray or the cassette without changing the paper settings.

For example, if the print or copy paper setting is A5, and rear tray and cassette paper information are set to A4, the A5 size setting is used to print or copy onto the paper in the cassette.

Replace paper

Select this option to print after changing the paper in the rear tray or the cassette.

For example, if the print or copy paper setting is A5, and rear tray and cassette paper information are set to A4, change the paper in the rear tray or the cassette to A5 paper and proceed with printing or copying.

After changing the paper, if the paper information registration screen appears, register the paper information on the printer according to the loaded paper.

 Note

• If you do not know the paper size and paper type to be loaded in the rear tray / cassette, press the printer's Back button. The paper size and paper type are displayed.
   

• See below for the correct correspondence between paper settings made on the printer driver or on the printer.
   

  • Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
     
  • Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)

Cancel print

Cancels printing.

Select this option when you want to change the print or copy paper settings. Change the paper settings and retry printing.

 Note

• To suppress the misprint prevention message, change the setting as described below. When you suppress the message, the printer uses the paper settings for printing or copying onto the paper in the cassette regardless of whether or not the paper matches these settings.
   

  • To change the message view setting when printing or copying using the operation panel of the printer:
     

    • Feed settings
      
       

  • To change the message view setting when printing using the printer driver:
     

    • Changing the Printer Operation Mode (Windows)
       
    • Changing the Printer Operation Mode (macOS)