Support Code 2123 Appears - TS5320

Article ID: ART175061

Date published: 08/21/2019

Date last updated: 08/21/2019

Rear tray paper settings are incomplete. Or, the paper may have been exchanged while the printer is turned off.

Cause

Rear tray paper settings are incomplete. Or, the paper may have been exchanged while the printer is turned off.

Check the display on the printer's LCD.

If the screen similar to the following is displayed, the rear tray paper settings are incomplete.

If the paper loaded in the rear tray matches the paper information displayed on the LCD, select OK.

If it is different, select Change and then register the correct paper information.

Rate this Article

Was this article helpful? Yes, This document is helpful No, This document needs a clearer explanation

Please provide your comments

Ask a Question