Images are blurry or not in focus (PowerShot G5 X Mark II)

Article ID: ART175154 | Date published: 08/27/2019 | Date last updated: 08/27/2019
 

Description

Images are blurry or not in focus (PowerShot G5 X Mark II)

Solution

If an image is blurry or cannot be brought into focus during shooting, try to switch to mode.
If focus can still not be achieved, please confirm the following.
IMPORTANT
  • The instructions in this section apply to a camera with the shooting mode set to [ : Program AE ].
  • Available setting items and options vary by shooting mode.

1. Holding the camera

Hold the camera securely to reduce camera shake.
  • Place the strap around your wrist.
  • When shooting, keep your arms close to your body and hold the camera securely to prevent it from moving. If you have raised the flash, do not rest your fingers on it.

2. When the camera shake warning icon appears

In low-light conditions, the Camera shake warning icon [ ] blinks when you press the Shutter button halfway. Refer to the following points to prevent camera shake.

  • Set the flash to [ : Flash on ].
1. Turn the camera on.
2. Press the button to raise the flash.
3. Press the button.
4. Press the / buttons to choose [ : Flash on ], and then press the button.
 

  • Increase the [ ISO speed ].
1. Turn the camera on.
2. Press the button.
3. Press the / buttons, to choose [ ].
 
4. Press the / buttons, to choose a setting option.

  • Set [ IS mode ] to [ On ].
1. Turn the camera on.
2. Press the button.
3. Move the zoom lever to choose the [ ] tab.
 
4. Press the / buttons to choose the [ [ ] tab.
 
5. Press the / buttons to choose [ IS settings ], then press button.
 
6. Press the / buttons to choose [ IS mode ], then press button.
7. Press the / buttons to choose [ On ], then press button.

  • Mount the camera on a tripod or take other measures to keep it still.
You should set [ IS mode ] to [ Off ] when using a tripod or other means to secure the camera.

3. When shots are out of focus

NOTE
  • If [ Digital Zoom ] is enabled, deactivate it by pressing the button, choosing [ ] tab, and then choosing [ Off ].

  • Press the Shutter button halfway to focus on subjects before pressing it all the way down to shoot
Press the Shutter button halfway (press lightly to focus) before pressing all the way down (press fully to shoot).
 

  • Make sure subjects are within focusing range.
Shooting Range (measured from the tip of the lens)
Shooting modeFocus rangeMaximum wide angle ( )Maximum telephoto ( )
(Same for when set to manual focus) -5 cm (2.0 in.) - Infinity20 cm (7.9 in.) - Infinity
Other modes 5 cm (2.0 in.) - Infinity20 cm (7.9 in.) - Infinity
5 - 50 cm (2.0 in. - 1.6 ft.)-

  • Set [ AF-assist Beam ] to [ On ].
1. Turn the camera on.
2. Press the button.
3. Move the zoom lever to choose the [ ] tab.
4. Press the / buttons to choose the [ ] tab.
5. Press the / buttons to choose [ AF-assist beam firing ], then press button.
6. Press the / buttons to choose [ On ], then press button.

  • Confirm that unneeded functions such as macro are deactivated.
1. Turn the camera on.
2. Press the button, and then choose a Focus range suitable for your environment.
 

  • Try shooting with AF lock.
The focus can be locked. After you lock the focus, the focal position will not change even when you release your finger from the shutter button.
1. Turn the camera on.
2. With the shutter button pressed halfway, press the button. The focus is now locked, and [ MF ] and the MF indicator are displayed.
 
3. Compose the shot and shoot. To unlock the focus, press the button again, and choose [ ] or [ ].
IMPORTANT
  • AF Lock is not available when set to Servo AF.

4. When No AF Frames are Displayed and the Camera Does Not Focus

To have AF frames displayed and the camera focus correctly, try composing the shot with higher-contrast subject areas centered and then press the Shutter button halfway, or press the Shutter button halfway repeatedly.

5. Shooting Conditions When the Camera May Have Difficulty Focusing

Focusing may take longer or be incorrect when subjects are dark or lack contrast, or in very bright conditions.
  • +Tracking
After you aim the camera at the subject, a white frame is displayed around the face of the main subject as determined by the camera.
If no faces are detected when you aim the camera at people, pressing the shutter button halfway displays green frames around other areas in focus.
With the following subjects, faces may not be detected.
-Subjects that are distant or extremely close
-Subjects that are dark or light
-Faces in profile, at an angle, or partly hidden
The camera may misinterpret non-human subjects as faces.

  • Servo AF
Depending on the distance to the subject and the subject’s speed, the camera may not be able to achieve correct focus.

If the problem cannot be solved even after you checked all solutions above, the camera may be malfunctioning, so please contact Canon Customer support Help Desk.


SIMS Doc Id

8204314300

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