1. Press the button to open the Front cover.
2. Remove the toner cartridge.
3. Hold the front side green knob and lift the transport guide.
- Keep holding the transport guide until returning it to the original position in step 5.
4. Gently pull out the paper.
5. Gently return the transport guide back in place.
6. Hold the rear side green knob and lift the transport guide.
- Keep holding the transport guide until returning it to the original position in step 8.
7. Gently pull out the paper.
- Pull out the paper flatly as much as possible to prevent unfixed toner from being dropped.
8. Gently return the transport guide back in place.
9. Open the rear cover.
10. Gently pull out the paper.
- Determine in which way you can pull out the jammed paper more easily, and try that way first.
- Pull out the paper flatly as much as possible to prevent unfixed toner from being dropped.
11. Close the rear cover.
12. Install the toner cartridge.
- Make sure to push in the cartridge until it stops.
13. Close the front cover.
NOTE
When the message is still displayed
- Paper may be jammed in other locations. Check other locations, and remove jammed paper if any. If the message is still displayed, check whether the front cover is securely closed.
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